Following consultation with the HSE, Irish Water and Cork Co. Council have issued a Boil Water Notice to protect the health of consumers supplied by the Doneraile Regional Public Water Supply. The notice has been put in place due to inadequate disinfection of the water supply which has entered the local network. It applies to approximately 2,400 customers and is effective immediately. Experts from Irish Water and Cork Co. Council are working to assess the situation and are investigating the issue with a view to implementing solutions to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice. Vulnerable customers who have registered with Irish Water will receive direct communication on this Boil Water Notice, and schools and creches in the area will also be informed.
Irish Water’s Regional Operations Lead, Pat Britton said; “Public health is Irish Water’s number one priority and we would like to assure customers that the notice has been put in place to protect customers. We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Cork Co. Council and the HSE to monitor the supply, and lift the notice when it is safe to do so.”
In line with HSE COVID-19 advice and the requirement for frequent hand washing, Irish Water advises that the water remains suitable for this purpose, and boiling the water is not required. Updates will be available on the Water Supply Updates section on www.water.ie, on Twitter @IWCare and via the customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the boil water notice is available from www.water.ie/water-supply/water-quality/boil-water-notice/